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Our Numbers
%
Of Asking Price
Weeks Faster
Star Service

22 step process to achieve Premium price

Professional letting and management

22 step process to achieve Premium price

Professional letting and management

Videography and professional photography

Work with the best

Lower purchase price

Work with the best

Lower purchase price

Area specialist

No sale No fee , No upfront fees

Videography and professional photography

Area specialist

No sale No fee , No upfront fees
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Recent Success.
Trenchard Close
Sold by us for 100% of the asking price
Meadowside
Sold by us for 100% of the asking price
Park Lane Office
We increasingly see buyers from London moving to the Elmbridge environs, such as Walton on Thames , Weybridge , East and West Molesey , and surrounding areas to create a better life for their family. We can help you access the lucrative London and international investor market from our prestigious associated Park Lane showroom at 121 Park Lane, Mayfair. Our showroom in London is amongst the very best placed in Europe, attracting clients from all over the world.
See What Our Customer Saying

Choose Rochills for:
1. An Agent Leaving your property unlocked on 3 separate viewings. Marcel even admitted she was known for doing it across other properties!!
In desperate attempts to mitigate his way out of breaches of Property Ombudsman Code of Practice, he had the audacity to assert that on the occasion the Agent left BOTH front AND rear doors unlocked, that the property was still secure. This despite Marcel never attending the property to check and therefore having no basis whatsoever to make this assertion. Newsflash Marcel - it doesn’t matter if “only one of the rear doors was unlocked” if someone can waltz in through the also unlocked front door. He also attempted to describe it as a “complex mechanism” … Marcel that’s embarrassing it was a standard new-build multipoint door lock. It also wasn’t set for double locking as he wrongly asserts and his Agent confirms that ours does not double lock in a WhatsApp message (confusing ours with her own home).
Marcel also attempted to say the Agent “doesn’t recall leaving the door unlocked on 3 occasions.” No Marcel, of course they don’t - Recall is obviously not their strong point or they wouldn’t forget to lock the door would they?!
2. Failing to adhere to current Rightmove policy when re-listing your property after a fall-through, resulting in your property being disadvantaged with no email alerts being pushed to the market and staying at the bottom of the Rightmove searches. We, as clients had to educate Rochills on how they had messed up, then had to force Rochills not once but twice to grovel to Rightmove that their Agency error shouldn’t disadvantage our listing.
3. An Agent with such poor ability to adequately comprehend inconsistencies in Buyer’s stories, and their inability to uphold your interests and trust as your representative. Such material breakdown of trust with an Agent such that we formally instructed Marcel to remove him from dealings on our behalf, twice - because Marcel as Manager didn’t do a thorough enough job first time round.
4. Poor communication standards, such that the owner, Marcel is at least twice forced to reprimand his staff for failures to update you on your property sale.
5. A Husband/Wife Director team that - in our opinion - makes it seemingly impossible to provide you an impartial second viewpoint, God forbid you should ever need to invoke their Complaints Handling Procedure.
6. An owner/Manager in Marcel who will willingly say things to the Ombudsman that the Ombudsman finds to be inaccurate. Don’t take our word for it - compare and contrast the images of what Marcel says either in our complaint response letter versus the evidence and Ombudsman outcome.
7. A Manager that tells the Ombudsman he was “naturally surprised to receive their complaint” despite full knowledge of the Customer experience above. Marcel.. that is beyond delusional.
8. A Manager that after a torrid Customer Experience and a request from the client to review the commission to reflect the poor experience says “yes, let’s discuss it once the transaction is over the line” and then promptly forgets the pledge once he’s banked his commission. (Reader, you will note that we brought this up with both Marcel in the final complaint and the Ombudsman and Marcel has never ever contested that such conversation took place!)
Their expertise, persistence, and dedication were second to none. They guided us through every step of the process with professionalism and genuine care and always kept us informed.
Thanks to their incredible efforts, we secured the home of our dreams. This would never have been possible without their hard work and commitment.
Ana facilitated the initial flat viewing—she was knowledgeable, friendly, and answered all my questions with ease. Once I decided to move forward, Sharon took care of all the formalities and paperwork, and was always there to answer any questions I had. She was very efficient, ensuring everything was completed quickly and accurately, which made the process stress-free.
Both Ana and Sharon were not only professional but also very knowledgeable, providing excellent guidance every step of the way.
I really appreciate their efforts and would highly recommend Rochills!
Sarah managed to copy in a random person into our confidential email chain when we were trying to resolve the matter as she saw a similar name to my partner's and thought; "good enough".
Do not trust this fraudulent agency with your money, hopefully TDS will knock some sense into them.
Won’t hesitate to use again!
Flamur
Sharon and Dean
Sharon was our main contact and has been brilliant throughout - in fact the whole team has made the entire moving process a lot less stressful.
In both cases they were excellent. Faults and maintenance were dealt with promptly and professionally. Would no hesitation in renting a property they managed, or trusting them to look after another property of mine.
I can safely say that I would highly recommend contacting Rochills for their very organised and hardworking staff if you are in a similar situation.
Craig was ALWAYS available to answer any question and his responsiveness was incredible. If he didn’t pick up, he always made sure to call back once available. Seriously. I purchased a house that had some extra legal works so it wasn’t a straightforward deal but Craig was always on top of things and provided useful information every step of the way.
Craig will work with you to make your desires a reality and he is also very well versed at dealing with Solicitors. His cool, calm mindset kept my anxiety low and gave me the confidence he would get the job done, even when it was taking a bit more time than normal (due to the extra legal works) – and he did!
His promptness, strategic mindset, kindness and good energy made a potentially chaotic purchase process simple. I’ve already recommended him to two of my good friends and when I am looking to buy again I will not hesitate to call him.
Thank you Craig
Thank you
Knowledgeable experts on the market!
Thank you so much for the brilliant service!
Hellen and Rafael
Their knowledge of the property market was impressive, and they always kept up-to-date with the latest trends and insights. They were able to identify the needs of their clients quickly, and their ability to match buyers and sellers was truly remarkable.
The team at Rochills Estate Agent always went the extra mile to ensure that their clients were satisfied with their service. They were always available to answer questions, provide guidance, and offer support throughout the entire process. Their attention to detail and commitment to excellence truly stood out.
Overall, I can confidently say that Rochills, is one of a kind, I am glad I had the pleasure of working with their amazingteam. Their professionalism, knowledge, and dedication to their clients make them a stand out agent in Walton on Thames. I would highly recommend them to anyone looking for a reliable and trustworthy estate agent.
Most contact was with Craig and Callum who were excellent but I am aware that there were other members of the team working hard for us as well.
Rochills we’re the second agent that we spoke with and definitely the best. Thanks for your professionalism and advice.
They also did not hesitate to let us have a 2nd viewing of the property to show our immediate family where we have been interested.
Their Estate agent is located in Walton on Thames town. With with a 30 minute free parking on the side roads.
Special shout-out to Craig and the rest of the team for their support throughout. I would highly recommend and come back to them.
I hope you found this review helpful too 🙂.
Callum and Craig were fantastic dealing with a sale on our behalf that took a long time and a lot of effort on their part. Eventually we completed today. Thanks guys for a job well done.
Great team and very professional service!
The company has a great vibe and it was a pleasure to work with them!
We bought our first home a month ago and the Rochills team was very helpful.
She was in regular contact updating us with new properties that become available and really understood what types of properties we were interested in. We have now found a property with another local agent but will be keeping in touch for the future. Would highly recommend!
The only negatives I have to note are the fact that the professional clean was not done before I moved in, instead it was done the day after I moved in, around all my things and my family who were staying over to help with the move. This was a slight inconvenience and left me a little worried on the first day. Additionally, I would like a little more clarity on the 'reporting of issues' process. I feel as though I was 'told off' almost for not using it properly by the property management department so would like to be shown how I should report issues going forward to avoid any further confusion.
I decided not to place my property on the market at present. I have recently contacted Marcel with a query I had subsequently & he responded immediately & thoroughly - what a refreshing change from a lot of agencies.
Rochills are an agency that listens to you & goes the extra mile & I have full confidence to recommended them.
Selling A Property?
Choosing an Agent to handle the sale of your property is a huge decision and one that should not be taken lightly. Your decision should be based on the results of the Agent, rather than their fee. We achieve on average 99.3%
You also need an agent who has a proven plan to achieve a Premium Price for your property. Rochills 22 Step Plan is based on our Managing Director 40 years+ experience in property and selling ,buying and letting hundreds of properties on behalf of clients. Click here to find out more about our 22 Step Plan.
Landlords letting a property?
As a residential Landlord you have a huge responsibility to ensure your properties are legally compliant and your tenants are safe. It goes without saying that there has been a huge influx of legislation into the Private Rented Sector (PRS) in the last 10-15 years. Many of these pieces of legislation carry civil and in some cases criminal penalties if not adhered to. Unless you are a full-time professional Landlords, it is likely that you will not know or adhere to many of the finer details of legislation. It is therefore vital that your properties are let and managed by a professional and reputable local letting agency.
Need Advice?
Meet with Marcel or Sarah to find out how to maximise the value of your property
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Key advice on selling your home
Selling a property is a rewarding but sometimes challenging process. That’s why you need to make sure you get all the key aspects of a sale right from the outset.
Key advice on letting your property
Letting a property is a rewarding but sometimes challenging process. That’s why you need to make sure you get all the key aspects of a let right from the outset.

69 High Street Walton on Thames Surrey KT12 1DJ
A company registered in England and Wales. Registration Number 04899355
