The EA Masters comprises an extensive study of the UK’s 30,000 estate and lettings agency branches including online and hybrid estate agents. The impressive exhibition supported by the cream of the industry’s supporters and an exclusive invitation only black tie dinner to celebrate the best estate agents and best supporters in the UK. This is the biggest event in the estate agency calendar which provides fresh perspectives and insights from industry experts and world-class business speakers.
“Excellent” – Best Estate Agent Guide
As voted by industry professionals and mystery shopped three times by industry critics.
” It’s awards like this that make running your own business so satisfying. Not just for me but more importantly for my staff. Because really it was all their work. I only guided them while they actually did the work. Thank you staff. I am so very proud and very thankful to say this happened yesterday!
So, without our knowledge, we were mystery shopped three times, had two online enquiries (to test our customer service and technical knowledge) and our data in relation to the quality of our advertising (including photos, descriptions, floorplans, etc), lead response times (both phone and email) and performance based upon our instructions and ability to let properties quickly to quality applicants were all assessed.
Guess what? Not only did we make it into the top 20% of agents across the UK (yes, Nationally), but we won an award of excellence placing us in the top 10% of that 20% too!!!
Every member of the Rochills Family has done an amazing job to receive this! I can’t thank the team enough for giving their very best in their job every single day that they come in to work.
This doesn’t mean we rest here though, once again this is just another nod to our ability to learn and become better in our path to changing the face of sale and lettings one customer at a time!”
– Marcel Roccia, Founder and Director
If you are a landlord or are thinking of investing in property and would like impartial buy-to-let advice, call us on 01932 222120. Alternatively, you can join the Walton Property Community Group on Facebook or subscribe to our Rochills YouTube channel for free and impartial property advice.